Real questions we get before someone books us. Clear answers, no shop talk, so you know what happens next and what you’re actually paying for.
- My car won’t start. Who can actually fix this fastest in Kelowna?
- Our on-site diagnostic specialist comes to your location, confirms the root cause, and tells you exactly what failed — usually the same day. You skip the tow, and you get a real answer in your own driveway.
- Why should I use a mobile mechanic instead of towing to a shop?
- A tow already costs money before you even know what’s wrong. We bring professional tools to you, isolate the failure, and tell you what actually needs to be done before you approve any repair. You stay in control from the first minute.
- Am I paying twice — a diagnostic and then again for the repair?
- No. The on-site diagnostic is credited toward the repair if you move forward with us. You’re not paying for “someone to look” and then paying again just to actually fix it.
- How do I avoid buying the wrong used car?
- We perform a full pre-purchase inspection on-site before you hand over any money. You get a straight report on mechanical condition, hidden issues, and upcoming costs — not a sales pitch from the seller.
- How do I know I’m not being upsold or lied to?
- We work in front of you. You see live test results, scan data, and the actual source of the problem. Clear, direct, documented. You decide what happens next.
- It’s cold and my car won’t start. Is it just the battery?
- A weak battery is common in winter, but hard starting can also come from fuel delivery issues, ignition faults, parasitic draw overnight, or even an immobilizer/security problem. We test it where the vehicle is, so you don’t have to guess.
- Do you work with fleets and commercial vehicles?
- Yes. We support light-duty commercial vehicles and small fleets that can’t afford downtime. We document issues clearly so managers can approve repairs fast without guessing or waiting days for a shop slot.